Free Shipping Complication

October 08, 2013

Due to recent site updates on Ploom.com we are currently experiencing technical difficulties with our free shipping options. It's come to our attention that our customers are not receiving free shipping on orders over $65. If you have been inappropriately charged, please alert the Ploominati by email or live chat via our support page to request a refund. We are working to resolve this as quickly as possible and appreciate your support and patience.