Holiday Support and Shipping Closures
Holiday Support and Shipping Closures

HOLIDAY SUPPORT HOURS

Ploom Support Holiday Closures:

Thanksgiving Day – Closed
Recovery Day (11/28) – Closed

Christmas Eve – Closed
Christmas Day – Closed

New Years Eve – Closed
New Years Day – Closed

The Ploominati will be unavailable on the above dates as we celebrate with our friends and families. We'll look forward to getting in touch the following business day!

Live Chat with the Ploominati will be closed:

Monday-Friday, Week of November 24th - 28th
Monday-Friday, Week of December 1st - 5th
Monday-Friday, Week of December 22nd - 26th 
Monday-Friday, Week of December 29th - January 2nd

We'll miss chatting with our lovely Ploomers, but until then please use our support request form to reach us here.

 

SHIPPING NEWS


Got to have that Pax in hand for a special occasion? Our US and Canadian shipping centers will be closed on a few select dates. The rest of the time, our elves will be on their normal schedule: same-day shipping Monday-Friday on all orders placed before 12 pm Pacific Time.

US Shipping Closures: 

Thanksgiving Day – Closed

Christmas Day – Closed

New Years Day – Closed
Friday, January 2nd – Closed

Canadian Shipping Closures:

Christmas Eve – Closed
Christmas Day – Closed
Boxing Day – Closed

New Years Eve – Closed
New Years Day – Closed
Friday, January 2nd – Closed

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